FAQ

Frequently Asked Questions

At Red Comodo, we use technology to help keep businesses safe. Cybersecurity is a hot, continuously evolving topic. Some of the most frequent questions we get are around cybersecurity, cyberattacks, and data security. Here, we’ve compiled answers to some of the most common questions we get about cybersecurity for businesses.

  • WHAT IS CYBERSECURITY?

    Cybersecurity is a broad term that includes securing data and the technology systems responsible for moving, storing, and authenticating data. For businesses, cybersecurity encompasses the technology that’s in place to help keep your business safe, the people and processes that ensure your business stays safe, and the education to ensure your employees remain vigilant against potential cyber threats. A smart cybersecurity solution incorporates multiple layers of technology, processes, and education to help keep your business safe.

  • WHAT TYPES OF BUSINESSES ARE MOST AT RISK FOR A CYBERATTACK?

    You may think that big businesses with more endpoints are more vulnerable than small businesses. Or, businesses with attractive data, like financial services companies or those in the healthcare industry, would be easy targets. That’s not always the case—of course, they hold an incredible amount of data. Bigger businesses or those that handle sensitive data typically have the technology, regulations, and processes to protect themselves from cyberattacks. On the other hand, small and medium-sized businesses without dedicated IT expertise, cybersecurity technology, processes, or education are easy targets for hackers.

  • WHAT’S ONE OF THE BIGGEST CYBERSECURITY CHALLENGES BUSINESSES FACE?

    One of the biggest challenges currently facing businesses is staying educated when it comes to cybersecurity and being aware of evolving cyberthreats. Most often, hackers initiate cyberattacks after finding a way to steal an employee’s username and password. We use “steal” lightly—hackers typically trick users into handing their information over. Once the hacker gains access to the system, they can sit back and wait until they have a perfect, lucrative opportunity to execute an attack. With proper cybersecurity education and best practices in place, businesses can help protect themselves from the most commonly executed information hacks and cyberattacks. One of the most effective forms of cybersecurity education is Security Awareness Training.

  • ARE ORGANIZATIONS DOING ENOUGH TO COMBAT CYBERTHREATS?

    In most cases, the simple answer is no. Cybersecurity requires consistent education, company-wide processes, and executive-level commitment. Generally, there needs to be more awareness surrounding how quickly hackers can initiate a cyberattack, how quickly cyberattacks evolve, and how businesses need multiple layers of cybersecurity to protect themselves—especially in modern workplace environments where employees are working remotely and sharing a ton of important data via digital communication channels.

  • WHAT IS MSP SERVES?

    There’s a lot of technology industry jargon that falls under the Managed IT umbrella: Managed Services, Managed IT, IT Solutions, IT Provider, Technology Solutions, Managed Technology, Outsourced IT… More or less, these service terms encompass similar ideas; however, while frequently heard, they’re not always understood. A Managed IT company or Managed Service Provider (MSP) provides your business with the IT functions you need to run your day-to-day operations with a better return on investment than you can produce alone. Think of the help desk you email when your computer is on the fritz or the expert you call when you accidentally delete an important file—there are many technology functions that fall under Managed IT. Similarly, there are different levels of Managed IT support. In some cases, an MSP serves as a business’s entire IT department, covering everything from internal IT help to long-term technology planning and strategy.

  • WHAT ARE THE BENEFITS OF PARTNERING WITH A MANAGED SERVICE PROVIDER?

    1. REALIZE TECHNOLOGY EFFICIENCIES.
    2. IMPROVE YOUR CYBERSECURITY.
    3. EXPAND KNOWLEDGE AND RESOURCES.
    4. ENHANCE YOUR IT SUPPORT.

  • WHY DO I NEED MORE ADVANCED TECHNOLOGY TOOLS?

    The basics are great. Tools like Skype, Dropbox, and instant messaging have been around and in use by remote workplaces for a while. However, as great as these basic tools are, they’re more for use on a personal level, not a business level. Newer, more collaborative tools give businesses the advanced features and security they need to be successful while working remotely. With other businesses already adopting these tools, you don’t want your business to be left in the dust.

  • WHAT ARE THE ESSENTIAL TECHNOLOGY TOOLS FOR BUSINESSES WORKING REMOTELY?

    1. VIRTUAL PRIVATE NETWORK (VPN).
    2. VOIP PHONES.
    3. AWS - GCP CLOUD SERVICES.
    4. CUSTOM SOFTWARE INTEGRATIONS.
    5. ECOMMERCE TOOLS.
    6. CLOUD DATA BACKUP.
    7. VIRTUAL COLLABORATION TOOLS.
    8. ENDPOINT DETECTION AND RECOVERY (EDR).
    9. REMOTE TECHNICAL SUPPORT.

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